OpenAI says ChatGPT, Sora, and its developer-facing API are experiencing a major outage, according to the company’s status page. The company says it’s identified a pathway to recovery and is working on a fix as of 4:55pm PT Wednesday evening.
It remains unclear what the cause of the outage is. As of 5:50 pm PT, OpenAI said traffic to ChatGPT and its API had partially recovered, but Sora remained down, according to an update posted to its status page. OpenAI first started investigating this outage around 3:17pm PT.
“ChatGPT is currently unavailable,” reads an error message that appears when visiting ChatGPT.com. “We have identified the issue and are working to roll out a fix.”
The ChatGPT outage comes on the same day that OpenAI launched its integration with Apple in iOS 18.2, which could have caused an influx of traffic on the company’s servers. Some users reported on social media that ChatGPT was not working in Apple Intelligence because of the downtime on Wednesday.
Earlier this week, OpenAI also launched Sora publicly. CEO Sam Altman said the startup didn’t anticipate the amount of interest it would receive, and had to limit the number of users that could sign up. Many users who did sign up were unable to generate videos on launch day, receiving a message that OpenAI’s servers were at capacity.
The outage also follows another global service interruption to Meta’s products early Wednesday. It’s unclear if these outages were related.
This outage for OpenAI’s products falls on day five of the company’s “12 days of shipmas” event, where the company has shipped new products everyday leading up the holiday season. So far in the program, OpenAI has announced the full release of its o1 reasoning model, a reinforcement fine-tuning research program, the release of Sora, some updates to Canvas, and the Apple Intelligence integration.
OpenAI referred TechCrunch to a tweet from its official X account when we reached out for comment.
